Order Cancellation

How can I cancel an order?

You have the option to cancel your order directly from your confirmation email within 1 hour. Scroll down to find the “Changed Your Mind?” section. If it has been longer than 60 minutes, email support@diginith.com and we will help find an alternative solution.

I accidentally cancelled my order — can I resume it?

If you cancelled your order on site and would like to receive it after all, the best way is to place a new order at checkout. Email support@diginith.com if you have any questions — we are here to help.

I cancelled my order, but I am not sure it went through. Can you confirm?

If you cancelled using the link in your order confirmation email, you will receive a second email once the cancellation has completed. If you have not received that confirmation, let us know at support@diginith.com — include your original order number and we will check for you.

I do not see the option to cancel. How can I cancel my order?

Please email support@diginith.com as soon as possible, including your order number and your cancellation or change request, and we will help.