Once your order has shipped, you will receive an email from us with a link to track your parcel. You can also enter your order number and email address below to get the current status of your shipment.
If you have just received a shipment notification, please allow 3 to 5 working days for the tracking information to update.
Tracking FAQ
When will I get my order?
Orders are processed within 24 to 48 hours and generally leave our warehouse 1 to 2 business days after purchase. Once shipped, estimated delivery is 7 to 14 business days to the United States, Canada, the United Kingdom and Australia, and 10 to 20 business days for the rest of the world. Shipping is a flat $19.99 insured rate on every order.
Please note: your order may be split into multiple shipments. If this happens, you will be notified and will receive a separate tracking number for each parcel.
Can I add or remove products from my order?
To make sure your order reaches you on time, our makers begin work as soon as it is placed. For that reason we are unable to add or remove items once an order has been confirmed. If something is wrong, contact us straight away at support@diginith.com and we will do what we can.
Where can I find my order number?
Your order number is at the top of your confirmation email. Please check your inbox, including your spam and promotions folders. If you still cannot find it, get in touch and we will look it up for you.
My tracking number isn’t updating
Tracking numbers can take 1–2 days to appear in the carrier’s system, and there are often quiet periods while a parcel is in transit between hubs. If your tracking has not moved after a few days, contact the carrier directly, or let us know and we will chase it up.